The Balanced Care Method™ is a holistic approach to care that promotes a healthy mind, body and spirit, based on the lifestyles of the longest-living people in the world, the Okinawans.
Our goal at Home Care Assistance Newcastle is not just matching people with Care Workers but working together with your family to create personalised care plans that ensure optimal quality of life for their ageing loved one.
At Home Care Assistance Newcastle, our care philosophy seeks to optimise the wellness of our aging local community and bring energy, independence and joy in this special phase of life. Our specialised and unique programs define our approach to in-home care
Our Care Workers are the heart and soul of Home Care Assistance Newcastle, so we take recruitment very seriously. We have a dedicated team to screen and train the very best Care Workers to take care of your ageing loved one. We conduct thorough background checks with pformer employer as well as police checksand. Our Care Workers are, insured and trained in Alzheimer’s and dementia care, post-hospitalisation care, healthy cooking techniques, and more.
The Home Care Assistance Newcastle entire care team prides itself on providing the highest level of care to individuals and their families. Our communication is second to none, whether it is our complimentary in-person consultations, creating personalised care plans or our regular quality assurance visits, our local Care Team is both accessible and available to you 24/7 to provide status updates. At Home Care Assistance Newcastle, our Care Team to client ratio is 3x the industry average, meaning your loved one gets unrivalled personal attention. The Care Team can also coordinate between Health Care Professionals, ensuring clear lines of communication to all involved.
We know finding the right care can be overwhelming. Our Home Care Advantage Checklist below can help identify the important questions to ask when researching care.
|How We Compare To Other Providers||The Home Care Assistance Advantage|
Has the company been responsive, informative and professional?
We are available 24/7 as a professional resource for you and your family.
Are Care Workers screened?
We typically hire 1 in 25 applicants and always conduct extensive screening and background checks on all our team.
Does the company employ its Care Workers and take care of taxes and workers’ compensation?
Our Care Workers are employees, not contractors, to protect you from managing liability. They are all covered by workers compensation and other relevant insurances.
Does the company guarantee a personality match and offer Care Worker interviews?
We ensure a personality match and will not change your Care Worker if you are satisfied.
Does the company offer back-up Care Workers in case of emergency?
We have an extensive roster of trained employees available for all individuals’ needs.
Is the Care Manager available on-call 24/7, including nights and weekends?
We are available 24/7 for our families and individuals’ needs, including evenings, public holidays and weekends.
Does the company perform regular quality assurance visits, satisfaction reviews and Care Worker evaluations?
We are a recognised leader in the local industry. This comes from regular monitoring of our service, satisfaction levels and open communication.
Does the company have experience helping those who are experiencing memory loss associated with ageing or Alzheimer’s?
Home Care Assistance Newcastle offers the unique Cognitive Therapeutics Method™ designed to promote long-term brain health and engagement.