How We Help

Care Management​

Your Dedicated Care Co-ordinator


Your Care Manager works with you to create your Care Plan and is then responsible for managing your supports funded by your Home Care Package. Your care manager is an expert of the aged care system and is there to work with your budget to ensure you have enough funding to have the support you need, and are also able to advocate for re-assessments with My Aged Care if your care needs change.

From your personalised care plan, your care manager can then arrange care workers to support you in the ways you need it. Beyond arranging care workers, your Care Manager can also arrange:

Aged-Care Experts
 in your corner​

What is a Care Plan?

As an approved provider of in-home aged care, Home Care Assistance Newcastle are dedicated to upholding the rights of seniors. Thus our care planning is centred around enshrining both your rights, and your specific needs, as well as giving us an opportunity to learn about your life story and what makes you, you.

It’s a central information source for care workers to know who you are and what’s important for your care. This is especially helpful for emergency responders or Care Workers on their first visit to your home.
From there we record who else is in your support network, so that we can work with them to further collaborate on your support. We also then extensively look into the areas of your life you might need assistance, from hair care to your hobbies.
At Home Care Assistance Newcastle, our care management team are particularly passionate about looking after their clients in a holistic manner. We believe that your story governs your care, and that cultural engagement, social support and engaging in activities that incite joy are fundamental to ageing, beyond the physical body. 

Who are the Care Managers?

Meet the Care Management Team virtually here! 

Every client is allocated one of our amazing care managers to help them with their specific needs. All of our care managers have experience with aged care, whether it be working hands-on in the industry or supporting their own loved ones. This means we understand the unique challenges of providing exceptional care at home.

What Can They Organise?

Nursing Services

Nursing Services

We are able to offer an incredible insightful clinical opinion for our more complex in needs clients. Our registered nurses look after our Level 3 and 4 clients, and regularly see and manage clients wound care and transition from hospital to home.

Home Modifications and Safe Garden Access

Home Modifications and Safe Garden Access

At Home Care Assistance Newcastle, we prioritise your safety and comfort. Collaborating with experienced occupational therapists and allied health professionals, we conduct thorough assessments to identify and implement necessary adjustments. From installing handrails and ramps to adapting bathrooms and bedrooms, our focus is on enhancing safety and accessibility, ensuring your home remains a haven of comfort.

Purchasing Mobility aids with your Package

Purchasing Mobility aids with your Package

Your home care package, with the correct documentation and procedure, can fund a wide variety of mobility aids to support your independence and safety. We work with a number of local Occupational therapists and mobility aid distributors to ensure our clients has the tools they need to be comfy and safe at home.

Meal Delivery Services

Meal Delivery Services

Meal delivery is a reliable and helpful option for many seniors to maintain a healthy diet without the stress. Alternatively to meal preparation with care worker, these services are partially covered with a home care package and require a partial payment form the client.

meal prep

Arrange Care Worker Services

Reach Out Today

For a bit of guidance or immediate help, we’re here for Novocastrian seniors in search for quality aged care to support them in the next chapter of their lives. 

Contact Us

We are here to offer support for you at any time of your journey

Home Care Assistance Newcastle is an in-home aged care provider, dedicated to delivering high quality support and really listening to their clients.