How We Help

Hospital to Home Care

There’s no place like home when it comes to recovering. Our qualified team help ease the transition from hospital to home.​


When it comes to recovering at home, emotional support can be just as important as clinical care. 

A warm cup of tea and a chat can make all the difference after a hard day during the recovery period. 

Our care workers are committed to providing the best possible support to all our clients, ensuring they feel calm, secure and as comfortable as possible during the full hospital-to-home care period.

About Hospital to Home Care

Ensure a smooth recovery when it's needed most with our attentive after-hospital home care

Transitioning from hospital to home can be difficult for everyone, especially following an operation, treatment or medical procedure. The first 72 hours following a hospital stay are the most critical for your recovery, with one of the leading causes of hospital readmission being a lack of support post-discharge.

At Home Care Assistance Newcastle, we provide dedicated support designed around our client’s conditions. Our care workers are here to ensure a smooth transition from hospital to home care that takes the confusion, anxiety and discomfort out of your recovery.

Whether recuperating after an operation, recovering from a fall or requiring additional observation after treatment, we ensure our qualified care workers understand exactly what our clients need. Our care managers liaise with hospital staff or doctors to tailor our services to your condition, ensuring you receive the right specialised care for your recovery.

  • Consultation and individualised Care Plan to support recovery
  • Transport for that all-important initial transition home
  • Rehabilitation reminders, physical and emotional support and companionship
  • Transport to rehabilitation sessions, doctor appointments and other personal events

If you or a loved one is seeking individualised hospital-to-home care in Newcastle, contact our support team today. Our local team are always here to pick up the phone, whenever you need us. We’ll ensure you receive the care you deserve post-discharge.

 Highly Personalised and Flexible Services

Our care workers do much more than just provide personalised care. We’re about building real connections and celebrating the unique stories and experiences that each of our clients brings.

We aim to make every day a bit brighter and more enjoyable for our clients, especially during the transition from hospital to home care.

Our team understand that everyone is different, with their own likes, dislikes and needs that deserve to be heard. We make sure to look after the whole person – their physical health, as well as their emotional and social well-being.

We believe it’s important for our clients to have a say in their own care. That way, the care we provide really matches what they want and need.

FAQs About Hospital-To-Home Care

At Home Care Assistance Newcastle, we want you and your family to feel secure and worry-free throughout the recovery process. Take a look at these common questions about our hospital-to-home care packages, or contact us for more information.

After being discharged, our team will arrange and facilitate transport from the hospital to home. From there, we provide personal care assistance and lifestyle support during the transition from hospital to home, such as:

  • Mobility assistance to support walking and transferring from bed to wheelchair
  • Assistance with showering, dressing and personal grooming
  • General support such as running errands, grocery shopping, prescription pick-up, essential housework
  • Medication reminders
  • Toileting and continence care


For more information on how we support our clients, get in touch with our friendly team

Personal care and assistance can be covered under home care packages and accessed privately. Please note that there may be a gap and a small contribution to pay as established by Service NSW. However, there is no gap for pensioners.

Contact us today to discuss how we can work with your family’s budget to deliver a complete plan of services.

Yes, we can coordinate transportation to and from doctors’ appointments and rehabilitation sessions as needed during your recovery.

For more information, get in touch with our team. We’re here to help.

Do you have any other questions?

We’d love to answer them. Give your local team a call today for more information.

Contact Us

We are here to offer support for you at any time of your journey

Home Care Assistance Newcastle is an in-home aged care provider, dedicated to delivering high quality support and really listening to their clients.