Home Care Assistance

About Us

  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Kerrie Burns


After initially working in Aged Care, Kerrie went on to study Environmental Engineering and worked on the understanding of some of Australia’s most iconic waterways.

Her passion for innovation and people led her to work for a number of growing environmental technology companies. She has a Masters Degree in soil science and capturing carbon in our soils.

Through her journey as a daughter and a granddaughter, Kerrie became increasingly aware of the difficulties families go through with existing way of supporting aged care. Kerrie moved to working with people that required case-management and support. In 2019, Kerrie completed a Graduate Certificate of Gerontology which helped increase her understanding of the ageing process and better support clients.

With her energy and compassion Kerrie was attracted to a service driven business that aims to change the way the greater Newcastle community ages.

Mark Burns


Mark initially used his Electrical Engineering degree to build solar racing cars to cross the country from Darwin to Adelaide.

This progressed to the early development of grid connected roof top solar installations that are so common now. Mark was part of small team that first went out in the early 90’s and designed, marketed, sold and installed solar panels on people’s roofs in Australia.

Mark’s passion for electronics and solar came directly from his grandfather and it was his life, ageing and passing that influenced so much of Mark’s life.

An individual’s needs for meaning and value don’t decrease with age and he saw both the power of independent living in making life enjoyable and then consequently the challenges of residential care.

The Home Care Assistance values of respect and understanding the full needs of an individual were a natural fit for Mark.

Our Approach
We Help Seniors Live Well Where They Prefer: At Home
At Home Care Assistance, we provide customized care to older adults so they can live happier, healthier lives at home. We champion the needs of seniors with a positive, empowering approach to aging that celebrates independence, dignity, and quality of life. Our caregivers receive exceptional training, support, and resources to deliver an unmatched care experience.

Let us help you

Home Care Assistance Newcastle can help. Call Our Local Team today for your complimentary in-home assessment.

Are You Ready To Get Started

Home Care Assistance can help you or a loved one today. Contact us now for your complimentary in-home assessment.

I have recommended Home Care Assistance Newcastle to a few friends now. After having a bad experience with another service provider, Kerrie went above and beyond to help my mother, who has dementia,... with new services. Kerrie, Mark and their team are compassionate, professional and genuinely care about their clients.read more
Great service helpful staff that can't do enough for you and very reasonable fees
We were very happy with Home Care Assistance's and dealing with staff was a pleasure. Highly recommend.
Home Care Assistance are always available to help Mum and Dad. The carers are always lovely and polite. I feel very confident in recommending them to anyone looking for care for their loved ones.