Home Care Assistance

Our People

Having elderly care in their household can lessen stress for family members and provide essential support for the senior. Home care can also be a key part of the recovery process resulting from an illness or injury. Home care provides the support your loved one needs and the peace of mind you deserve.

  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Our Company Culture

Our team’s mission is to support greater Newcastle and the Hunter Region age well at home. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the calibre of our Care Workers, the responsiveness of our staff and our expertise. We embrace a positive, balanced approach to ageing centred on the evolving needs of our local older adults.

Our Care team

Home Care Assistance Newcastle provides a premier level of care and help push the limits for the people we serve – because of our people. The genuine passion, unmatched work ethic, creative spirit and dedication to providing the best possible care can be experienced at all levels of Home Care Assistance Newcastle, and it is contagious. We understand, because we have been there too.

When you engage our services, you are not just matched with one Care Worker, you work with a full team of qualified, experienced care professionals who will ensure the highest standards of care are met throughout the length of service.

Our team is available 24/7 to address any concerns you may have and ensure total peace of mind.

Our Care Workers

Care Workers at Home Care Assistance Newcastle are highly experienced, thoroughly trained and personally committed to the individuals and families they serve. We offer a robust roster of Care Workers with a diversity of experience, skills, personalities and credentials.

We expertly match the right Care Worker to each person’s unique needs and preferences. Our Care Workers are employees of Home Care Assistance Newcastle. We take care of their employment insurance, taxes and workers’ compensation so you don’t have to. As a responsible organisation, we insure our employees and are happy to give you a copy of our certificates of insurance as proof of the various coverage plan we provide for our Care Workers.

The majority of our Care Workers have experience with other in home care companies or residential facilities, but have found a “home” at Home Care Assistance Newcastle, where they are treated with respect and encouraged to be an active contributing member of the team that is caring for you or your loved one.

Community Resource Team

Home Care Liaisons are connected to a wide range of care professionals in the communities we serve. They can be a valuable resource to your family and loved one, providing advice on local care professionals they may need. Whether it is coordinating with Social Workers, hospital staff, or

General Practitioners, our Home Care Liaisons are there to make sure the ageing journey is a smooth one.

Local Community Service

Home Care Assistance Newcastle care team members have a personal mission to improve the lives of older adults. Many of us take this calling beyond our vocation and devote time and resources to various not-for-profit causes.

Are You Ready to Get Started?

Home Care Assistance Newcastle can help you or a loved one today.
Contact us now for your complimentary in-home assessment.

Let us help you

Home Care Assistance Newcastle can help. Call Our Local Team today for your complimentary in-home assessment.

Are You Ready To Get Started

Home Care Assistance can help you or a loved one today. Contact us now for your complimentary in-home assessment.

Home Care Assistance are always available to help Mum and Dad. The carers are always lovely and polite. I feel very confident in recommending them to anyone looking for care for their loved ones.
I have recommended Home Care Assistance Newcastle to a few friends now. After having a bad experience with another service provider, Kerrie went above and beyond to help my mother, who has dementia,... with new services. Kerrie, Mark and their team are compassionate, professional and genuinely care about their clients.read more
We were very happy with Home Care Assistance's and dealing with staff was a pleasure. Highly recommend.
Great service helpful staff that can't do enough for you and very reasonable fees