Home Care Assistance

I Have a Home Care Package

Now that you have your Home Care Package subsidy, you have choice and flexibility in the way it is used to provide appropriate care and support. Because each individual has different needs and wants, the way in which a Home Care Package subsidy is spent will vary greatly from person to person.
  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Using your home care package

At Home Care Assistance we are on hand to help guide you through the process of allocating your Home Care Package subsidy to ensure your health, home and wellbeing needs are met, enabling you to live safely and independently at home.

There really is no ‘right’ way to allocate your subsidy, and it’s essential that your care program is custom-made to help you achieve your goals.

You can use your package to access services such as

  • Cleaning, laundry, and meal preparation
  • Garden and home maintenance
  • Transport to appointments or shopping
  • Showering and dressing
  • Access to allied health services such as physiotherapy, massage and podiatry
  • Referrals to other services in the community like exercise groups, hydrotherapy and day programs

Choosing a home care provider

Some things to consider when choosing a Home Care Provider are:

  • Are they a government approved provider of Home Care packages?
  • Are carers employed by the company directly?
  • What training do home care staff receive?
  • What are the package management/administration fees?
  • Do they charge an exit fee?
  • Can you contact someone 24 hours 7 days a week if there is a problem or concern with care?

If you would like to speak to a member of our friendly team for some expert advice or to organise an obligation free in-home consultation, please find your local team here.

Management/Administration fees

Part of your subsidy will go towards a management fee. Home Care Assistance charges a very low package management fee which means you use the majority of your subsidy for direct care needs. To learn more, contact your local team by clicking here.

Is there a time limit?

In receiving your Home Care Package, you have been allocated a referral code. You have 56 days to choose a Home Care Provider using that referral code.

Speak to the highly experienced team at Home Care Assistance today to support you through this process.

Let us help you

Home Care Assistance Newcastle can help. Call Our Local Team today for your complimentary in-home assessment.

Contact Our Local Team

DEDICATED TO AGEING WELL
highly recommend the team at Home Care Newcastle - Thank you again team.
Home Care Assistance are always available to help Mum and Dad. The carers are always lovely and polite. I feel very confident in recommending them to anyone looking for care for their loved ones.
I have recommended Home Care Assistance Newcastle to a few friends now. After having a bad experience with another service provider, Kerrie went above and beyond to help my mother, who has dementia,... with new services. Kerrie, Mark and their team are compassionate, professional and genuinely care about their clients.read more
We were very happy with Home Care Assistance's and dealing with staff was a pleasure. Highly recommend.
Great service helpful staff that can't do enough for you and very reasonable fees
Great service looking after my nan. Thanks so much guys.